Travelodge guest suffers sleepless night as hotel says it is ‘overbooked’

4 hours ago 1
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Customers told there is no room and sent miles away late at night, or forced to spend the small hours on the street

It seems Travelodge sometimes overbooks rooms – a policy that causes extra cost and distress and is potentially dangerous for vulnerable guests.

I am 77 and had prepaid for a room in Oxford. The hotel manager called me at 10pm to ask if I still needed it. I confirmed I was arriving within the hour.

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